Help Center

Find answers to frequently asked questions and learn how to use nanocraft

Getting Started with Workflows

Learn the basic workflow creation and execution process for first-time users

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Using AI Blocks

Detailed explanation of AI block functions and configuration methods

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Troubleshooting

Solutions to common problems and issues

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Contact Us

For technical questions or support assistance

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Frequently Asked Questions

How do I create a workflow?

Workflows can be created using the following steps:

  1. Click the 'New Workflow' button
  2. Drag necessary AI blocks from the left block library
  3. Connect blocks to build the processing flow
  4. Configure each block and run a test
  5. Save and deploy if everything works correctly

Tell me about pricing

nanocraft offers multiple pricing plans to suit your needs:

  • Free Plan: Basic features with limited executions per month
  • Paid Plans: Increased execution limits and advanced AI features
  • Team Features: Available on Pro and Business plans
  • Billing: Monthly subscription with the ability to cancel anytime

What external services can I integrate with?

We currently support integration with the following services:

Input Sources

  • Gmail (email reception)
  • Webhook (external system integration)
  • PDF (file upload)
  • CSV/Excel (file upload)
  • Audio files (MP3, WAV, etc.)

Output Destinations

  • Slack (message sending)
  • Google Sheets (data writing)
  • Notion (page creation)
  • Gmail (email sending)
  • PDF generation (report output)

Additional service integrations are planned for development. Please feel free to contact us with any requests.

About security measures

We prioritize your data protection and privacy:

  • All communications protected with SSL/TLS encryption
  • Personal information in local storage is encrypted
  • Local data automatically deleted within 24-72 hours
  • Complete data clearing on logout
  • Regular session validity checks
  • Secure external service integration via OAuth
  • Your data is never used for AI training

Formal security certifications are planned for the future as we continue development.

What AI features are available?

We provide high-speed AI processing features using Groq API:

Text Processing

  • • Summarization (concise summary of long text)
  • • Sentiment analysis (positive/negative detection)
  • • Classification (automatic categorization)
  • • Data extraction (extracting important information)

Audio Processing

  • • Speech recognition (speech to text conversion)
  • • Audio content summarization and analysis
  • • Supported formats: MP3, WAV, M4A, FLAC

Image Processing

  • • Image analysis (content description & OCR)
  • • Data extraction from images
  • • Supported formats: JPG, PNG, PDF

Processing speed is faster compared to traditional AI services. We utilize Groq's dedicated hardware.

Still have unresolved issues?

Our expert support team is here to help
Please feel free to contact us

✓ Average response time within 2 hours ✓ Full Japanese support ✓ Professional engineer support